Housekeeping Supervisor

Housekeeping Supervisor is responsible of supervising the daily operations of a housekeeping services department to ensure guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by repetitive processes.

Daily Operations

• Train housekeepers (GRAs) on cleaning and maintenance tasks.

• Ensure guest rooms, facilities, and other specified areas are kept in a clean and orderly condition.

• Inspect, routinely, service areas, rooms and corridors.

• Schedule and supervise deep cleaning and any other projects.

• Provide excellent Guest service, including VIP and other special requirements.

• Ensure the adherence to hotel brand standards at all times.

• Report and follow up on any maintenance defects or other issues.

Requirements

• Must have open availability.

• Previous experience in a Housekeeping supervisory role.

• A successful track record of managing a team.

• Strong organizational and analytic skills.

• An attention to details.

• Strong communication skills.

• A passion for delivering exceptional levels of guest service.

• Proficiency, preferred, with computers and computer programs, including Microsoft Office.